Privacy Policy

1. Introduction

Pathway Sports Group, LLC ("Pathway Sports Group," "we," "us," or "our") operates the AthleteIQ platform and related services (collectively, the "Platform"). We are committed to protecting the privacy of all users, including minors as young as age 8. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.

By accessing or using the Platform, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Platform.

2. Information We Collect

Information You Provide Directly

• Account registration details (name, email address, role, sport, age group)
• Daily check-in responses and self-assessment scores
• Coach and peer evaluation data
• Diet and sleep tracking entries
• Teammate engagement logs
• Contact form submissions and waitlist registrations

Information Collected Automatically

• Usage data (pages visited, features used, session duration)
• Device information (browser type, operating system, IP address)
• Cookies and similar tracking technologies for session management

3. Children's Privacy (COPPA Compliance)

AthleteIQ serves athletes as young as age 8. We take children's privacy seriously and comply with the Children's Online Privacy Protection Act (COPPA). For users under the age of 13:

• We require verifiable parental consent before collecting personal information from children under 13.
• Parents and guardians may review, update, or request deletion of their child's personal information by contacting us at [email protected].
• We do not display advertising to users under 13.
• We do not share children's personal information with third parties for marketing purposes.
• Youth athlete profiles are private by default and not visible to the public Scout Portal.

4. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Platform and its features
• Calculate AthleteIQ Scores and generate character development insights
• Enable coaches, parents, and authorized users to view athlete progress
• Send transactional communications (account confirmations, notifications)
• Respond to inquiries and provide customer support
• Comply with legal obligations
• Detect and prevent fraud or abuse

5. Information Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

• With coaches and authorized staff: Athlete data is shared with coaches and administrators within the athlete's organization as part of the Platform's core functionality.
• With parents/guardians: For athletes under 18, parents or guardians with linked accounts may view their child's progress data.
• Scout Portal: High school and collegiate athletes who opt in may have character profile summaries visible to verified college coaches. Youth athlete data (under 13) is never visible in the Scout Portal.
• Service providers: We work with trusted third-party vendors (hosting, analytics, email delivery) under data processing agreements.
• Legal requirements: We may disclose information when required by law or to protect the rights and safety of users.

6. Data Security

We implement industry-standard security measures including encrypted data transmission (TLS/SSL), secure authentication, and access controls. However, no method of transmission over the internet is 100% secure. We encourage users to use strong, unique passwords and to report any suspected security issues to [email protected].

7. Data Retention

We retain personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time. Certain data may be retained for legal compliance purposes for up to 7 years.

8. Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict certain processing activities
• Data portability (receive your data in a structured format)
• Withdraw consent at any time

To exercise these rights, contact us at [email protected].

9. Cookies

We use cookies and similar technologies to maintain your session, remember preferences, and analyze Platform usage. You can control cookie settings through your browser. Disabling cookies may affect Platform functionality.

10. Third-Party Links

The Platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes via email or an in-app notice. Continued use of the Platform after changes constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related questions or requests, contact: